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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is the semi-open-air bath in the guest room visible from the outside?

    Rooms with a semi-open-air bath are available on the 3rd floor.
    You can enjoy a panoramic view of Beppu Bay from the bathtub.This facility iContinue reading
  • Can this be used for celebrations such as a 60th birthday or other birthday celebrations?

    Our hotel is also popular for anniversary trips.
    Our reservation website offers an anniversary plan that includes a complimentary mini bottlContinue reading
  • Where do you eat dinner and breakfast?

    Meals will be served at Restaurant "Tenku Kaien" on the second floor.
    We offer table seating overlooking Beppu Bay Bay, as well as private tContinue reading
  • What kind of rooms have a footbath?

    This is a Japanese-style room located on the top floor (6th floor) facing the ocean.
    You can soak your feet in the footbath on the veranda wContinue reading
  • What time can I take a bath in the morning?

    This facility is built facing Beppu Bay, and in the panoramic public bath, you can enjoy a morning bath while watching the sunrise over BeppContinue reading
  • Is the bath at the sister inn free of charge?

    Guests staying at this hotel can use the panoramic public bath and Rooftop private open-air bath (for a fee) at this hotel, as well as the pContinue reading
  • How many parking spaces are available? Do I need an appointment?

    We offer free parking for 30 cars.No advance reservation is required.
    If you are coming by car, please use the bamboo and maple garden as a Continue reading
  • What are the prices and reservation methods for Tenku-Yubo?

    Hotel guests can use the facilities for 1,000 yen (tax included) for 45 minutes.
    For visits other than overnight stays, the fee is 2,500 yenContinue reading
  • Are there any baths or open-air baths with ocean views?

    We offer four private open-air baths with panoramic views on Rooftop, called "Tenku Yubo" (Sky Bathhouse) (themed Hokuto Shichisei, NagareboContinue reading
  • Can I book a family bath?

    Tenku Yubo (Family Bath) Seikaiso's top floor of Tenku Yubo (Family Bath) does not accept advance reservations.
    Business hours are from 12 Continue reading
  • Can you pick me up from the station?

    We do not transfer to the station, we appreciate your understanding.

    ·JR
    JR Beppu Station is about 10 to 15 minutes on foot from JR Beppu SContinue reading
  • Spring "Seikaiso Special Creative Japanese and Western Kaiseki Cuisine"

    aperitif, Cherry cocktail

    Japanese color, Spring monk, Grilled nose, Grilled bamboo shoot
         Rape blossoms sushi, Smoked horsemeat, KonnyContinue reading
  • Spring's "Standard Japanese-Western cuisine" cuisine

    【Uimamagato tickets included】plan,
    With a plan such as "with Harmonyland Ticket"
    It is an optional dinner "Standard Japanese-Western cuisineContinue reading
  • Spring 'Special Bungo Beef sukiyaki kaiseki cuisine'

    aperitif, Cherry cocktail

    Japanese color, Spring monk, Grilled nose, Grilled bamboo shoot
         Rape blossoms sushi, Smoked horsemeat, KonnyContinue reading
  • Spring 'Standard Bungo-beef Sukiyaki Kaiseki'

    【Uimamagato tickets included】plan,
    With a plan such as "with Harmonyland Ticket"
    You can choose the dinner "Standard Bungo-beef sukiyaki kaiContinue reading
  • Dinner menu for elementary school children

    Contents are sashimi, shrimp fried, fried eggs, hamburger steak, cup of steamed eggAnd so on.
    It will change slightly depending on the day aContinue reading
  • Dinner menu for infants

    Hamburger steak, fried shrimp, omelette etc, your favorite things of small children cocktail!
    For children from 1 year old and over, up to Continue reading
  • Can I use the Internet?

    Yes.

    I put a personal computer that you can use freely in the lobby.

    Also, as long as it is on the lobby floor, wireless LAN connection isContinue reading
  • Please give me a non-smoking room.

    "Please give me a non-smoking room"

    You may be asked to make a request,

    Sorry.There is no "non smoking room" in our hotel.

    Instead, for nContinue reading
  • Can you handle allergies?

    egg, flour, milk, Buckwheat, crustacean···We will correspond as much as possible to various allergy such as, etc.

    Be sure to contact us in Continue reading
  • Is there a wheelchair?

    There is one wheelchair for free rent in the facility.

    If you wish to use, please tell us in advance if possible.
  • Access by JR · bus?

    ·JR
    JR Beppu Station is about 10 to 15 minutes on foot from JR Beppu Station.We do not transfer you, so please understand.
    If you take a taxContinue reading
  • Is there a parking lot?

    There are 30 car park spaces.
    It is outdoor parking without a roof.Since parallel parking will be done in the space in front of the entranceContinue reading
  • Could you keep my luggage?

    Yes, deposit before check-in is also possible, even after check-in.Please feel free to tell us.
  • You can order cakes

    How about a cake on an anniversary such as a birthday?

    Seikaiso, a popular cake shop in Beppu city

    I ordered it, made it and received it.
    Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0977-22-0275

Contact us Telephone reception hours 11:00-20:00