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- Frequently Asked Questions
0977-22-0275
Contact us Telephone reception hours 11:00-20:00
What are the prices and reservation methods for Tenku-Yubo?
Hotel guests can use the facilities for 1,000 yen (tax included) for 45 minutes.
For visits other than overnight stays, the fee is 2,500 yen…Continue readingWhere do you eat dinner and breakfast?
Meals will be served at Restaurant "Tenku Kaien" on the second floor.
We offer table seating overlooking Beppu Bay Bay, as well as private t…Continue readingCan this be used for celebrations such as a 60th birthday or other birthday celebrations?
Our hotel is also popular for anniversary trips.
Our reservation website offers an anniversary plan that includes a complimentary mini bottl…Continue readingIs the semi-open-air bath in the guest room visible from the outside?
Rooms with a semi-open-air bath are available on the 3rd floor.
You can enjoy a panoramic view of Beppu Bay from the bathtub.This facility i…Continue readingWhat kind of rooms have a footbath?
This is a Japanese-style room located on the top floor (6th floor) facing the ocean.
You can soak your feet in the footbath on the veranda w…Continue readingWhat time can I take a bath in the morning?
This facility is built facing Beppu Bay, and in the panoramic public bath, you can enjoy a morning bath while watching the sunrise over Bepp…Continue readingIs the bath at the sister inn free of charge?
Guests staying at this hotel can use the panoramic public bath and Rooftop private open-air bath (for a fee) at this hotel, as well as the p…Continue readingHow many parking spaces are available? Do I need an appointment?
We offer free parking for 30 cars.No advance reservation is required.
If you are coming by car, please use the bamboo and maple garden as a …Continue readingAre there any baths or open-air baths with ocean views?
We offer four private open-air baths with panoramic views on Rooftop, called "Tenku Yubo" (Sky Bathhouse) (themed Hokuto Shichisei, Nagarebo…Continue readingCan you pick me up from the station?
We do not provide transportation from the station.
·Get off at JR Beppu Station.
walking:About 15 minutes
taxi:About 5 minutes
※If you are t…Continue readingDinner menu for elementary school children
A special menu packed with dishes that children love, such as sashimi, fried shrimp, omelet, hamburger steak, and steamed egg custard.
The c…Continue readingDinner menu for infants
Hamburg steak, fried shrimp, omelet rice, and other things that young children love are all packed into one plate!
Suitable for children age…Continue readingCan you handle allergies?
egg, flour, milk, Buckwheat, crustacean···We will correspond as much as possible to various allergy such as, etc.
Be sure to contact us in …Continue readingCould you keep my luggage?
Yes, you can leave your luggage before check-in and after check-out.Please feel free to tell us.
Reserve·Contact us
Please feel free to contact us if you have any questions.